Monitor Keywords on

Yes, our plans are prorated, so you can stop your subscription anytime. If you stop your subscription in the middle of a billing cycle, you will get a discount that will be automatically applied on the next invoices.

Yes we do. As Linkedin monitoring is technically complex, this source is only available on paid plans.

Not yet. If you would like us to support Facebook please let us know: send us an email!

Yes we do. As Twitter's API is now a paid service this source is only available on paid plans.

Yes

You will receive an email. You can also set up an API webhook to automatically integrate the result into your system, or set up a Slack notification.

Yes, you will need to create a team for that and invite members to your team (make sure to subscribe to a plan that includes team management).

Once a keyword is detected, we use AI to analyze the sentiment about the keyword. It allows you to automatically understand what people think about you, your brand, your product, etc.

Yes. Managing too many keywords from the dashboard can be tedious, so alternatively you can maintain a large list of keywords in a CSV file and upload them all at once in bulk. Make sure to subscribe to a plan that includes bulk upload.

Social listening is the process of monitoring digital conversations to understand what customers are saying about a brand, industry, or specific topics online. It goes beyond mere tracking of mentions and comments to include the analysis of the mood, opinions, and trends shared by users on social media platforms, forums, blogs, and other digital channels.

Mention tracking, often integral to social media management and public relations strategies, refers to the process of monitoring and analyzing mentions of a specific keyword, phrase, brand name, product, or hashtag across various platforms and channels. This can include social media sites, blogs, forums, news websites, and more. The primary goals of mention tracking are to gauge public sentiment, manage brand reputation, respond to customer feedback, and engage with the community. This is a synonym for social listening.